EAL (Evaluation Assurance Level): Level (1 – 7) of an IT product or system to which a numerical grade is assigned following the completion of Common Criteria Certification to identify that all of the requirements were met for its Protection Profile. EAL is no longer applicable for new HCD PP v1.0 (dated 2015) based common criteria certification.
EAM (External Accounting Module): Sharp OSA module that reports usage statistics back to the external server, making it easy to break down costs by individual or workgroup. The EAM also lets administrators easily control precisely who has access to the different MFP features. The use of color, for example, can be restricted to certain authorized individuals or workgroups.
ECM (Enterprise Content Management): The strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information, wherever that information exists.
EDM (Electronic Document Management): The process of storing and retrieving a document, both scanned images and electronic files, in a centrally controlled and secured location.
EFI (Electronic For Imaging): Using computers and/or specialized hardware/software to capture (copy), store, process, manipulate and distribute “flat information” such as documents, photographs, paintings, drawings and plans, through digitization.
EPEAT (Electronic Product Environmental Assessment Tool): A tool which evaluates and selects equipment according to a list of preferred environmental attributes. EPEAT registered means devices meet the 1680.2 IEEE Standard for Environmental Assessment of Imaging Equipment, as amended.
EHR/EMR (Electronic Health/Medical Records): An electronic version of a patient’s medical history, that is maintained by the provider over time, and may include all of the key administrative clinical data relevant to that persons care under a particular provider, including demographics, progress notes, problems, medications etc. EHR is designed for inter communications among healthcare providers, EMR is designed for recode management within the organization.
EMS (Enterprise Management System): Applications to support business processes.
Embedded Web Page: Management of device functionality accessed through a standard web browser that is password protected.
Energy Star: The U.S. Environmental Protection Agency’s standard for energy efficiency.
EPS (Encapsulated PostScript): A DSC-conforming PostScript document with additional restrictions intended to make EPS files usable as a graphics file format.
Equipment: Also referred to as a “device.” This is the base unit, either with or without optional accessories and/or software.
Equipment Downtime: The period of time that a device is waiting for service to be completed.
Equipment Payment: The equipment portion of the payment, less any service, supplies and maintenance.
Equipment Trade-In: An agreed upon transaction between the Purchasing Entity and Awarded Vendor, in which Awarded Vendor takes ownership of Purchasing Entity’s owned device, often for a discounted amount.
Equipment Upgrade or Downgrade: A replacement of the Purchasing Entity’s existing lease or rental equipment, with a different piece of equipment, of either greater or lesser value. A new lease or rental is then originated for the new piece of equipment, with the remaining lease or rental payments on the old equipment wrapped into it. The old lease or rental is closed out, and the equipment is returned to Awarded Vendor.
ERP (Enterprise Resource Planning): Business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.
Ethernet: A type of physical network connection. Ethernet uses a specific kind of wire, connector and way of communicating on the network. If the customer uses Ethernet, their network connected equipment must use Ethernet.
Evaluation: The process of examining the Offeror’s proposal and rating it based on pre-established criteria.
Exchange email: An email server that utilizes Microsoft Exchange rather than SMTP or Lotus Notes®. Customers who use Exchange email have to use email devices that are compatible.