Please visit us on our website at  www.cbsedge.com.  From there you can put in service tickets, check your account, order supplies, or live chat with us.   You can also reach us by phone at 859-276-1690 or 800-648-2599.   

If the check has cleared your checking account, you can email us a copy of the front and back of the check and we will contact Quadient on your behalf to locate the funds.  If your check did not reference your POC account number, the check may have been deposited into a holding account with Quadient.  Once located, the funds will be transferred to your POC account, which may take up to 3 business days. 

Quadient Finance USA

PO Box 6813 

Carol Stream, IL  60197-6813

First Class Mail: USPS-POC, PO Box 7247-0255, Philadelphia, PA  19170-0255

Overnight Mail: Deluxe, ATTN: POC-0255, 400 White Clay Center Drive, Newark, DE  19711

    (Check should be made payable to USPS and POC # must be listed!)

Please visit our website at www.cbsedge.com and log in.  If you have never logged in before, it will ask you to register.  From the home page, on the left side, click pay invoice.  Your account will come up and you can choose the invoice and click pay. 

We prefer you order your supplies from us since using a third party for supplies could possibly damage the equipment.  Any damages caused by the use of third-party supplies would not be covered under the maintenance agreement and will be billed at the current rate for Time and Materials.