Managed IT Platform
A Customized Approach to IT Services and Tech Support
Essentials
Use the power of IT Outsourcing with some or all of your IT functions for maximum efficiency at the lowest possible cost.
Automate
Push your business to the next level and automate with our Advanced Monitoring and Management solution
Maximize
Take your business to the ultimate level in IT systems, security and consulting and maximize your revenue and profits
Essential Package
Monitor and maintain your network with confidence
Essential IT acts as the eyes and ears Of your network, allowing us to monitor and maintain the essential components of your network.
- Unlimited Live Answer Remote Help Desk M-F 8am-5pm EST (on covered systems)
- Monitoring, Alerting and Reporting on Covered Network
- Automatic Security Updating and Patching of Windows (Testing Prior to Installation)
- Anti-virus and Anti-malware License & Protection
- Quarterly Business Technology Review with CBS vCIO (Your Technology Roadmap)
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Discounted Rates for Project Services and Infrastructure Upgrades
- Hardware and Software Inventory
- Secured Remote Access
Remote Help Desk
Certified Experts Supporting Your Business At A Moment's Notice
Remote Engineers
Our Help Desk is staffed by engineers with a minimum of two years experience resolving application, desktop and network-level issues. You are guaranteed top-tier support.
A Dedicated team for you
We assign a small team of engineers to specialize in your business, so when you contact us we know your business history and how to help you quickly.
Live Support, US-based, 24/7 (option)
Anytime you run into a problem with your technical equipment, you can email, live chat, or give our team a call. Normal hours are 8am - 5pm EDT with optional 24/7 service.
Microsoft Office Experience
All Help Desk technicians are proficient with Microsoft Office and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.
We'd love to share our knowledge and experience
top 10 business technology issues
Your Business Runs on Technology, But Can You Trust YOUR Technology?
- Risk Mitigation
- Business Continuity
- “Ghosts” in the network
- High Printing Expenses
- Sensitive data needs compliance
- Data not properly backed up
- Cloud tools can be a security risk
- Weak passwords are still a problem
- Technology Skill Set
- Bring your own device and headaches