Managed IT Services

Managed IT Services

A Fully-Managed Approach to IT Services
and Tech Support

There are three (3) coverage plans in the CBS IT program:
Essential, Plus, & Preferred.

Need help deciding the best managed IT services for you? We can give a free network assessment to make that choice easier.

ESSENTIAL SOLUTION

Monitoring and Patch Management

For those who are hands-on, the ESSENTIAL solution provides basic IT services.

Our solution reduces time needed to filter alerts and research resolutions. Our software monitors your servers and will send notifications – day or night – when critical issues arise.

Additional Services Included:

  • Antivirus Software
  • Remote Access Capabilities
  • Preventative Maintenance
  • Hardware & Software Inventory
  • Backup Monitoring

PLUS SOLUTION

Add: Unlimited Remote Help Desk

For a more hands-free approach to network support you will want our PLUS Solution. This lifts the burden of receiving and responding to alerts.

Unlimited Remote Help Desk is included with this plan.

On-site hours are available each month with a Prepaid Bundle Block resolving your day to day network and computer issues.

Take everything from ESSENTIAL and add Unlimited Remote Help Desk for an incredible solution for your business.

PREFERRED SOLUTION

All Inclusive

With the PREFERRED Solution, you can completely offload network & server monitoring, management and remediation to Central Business Systems, Inc.

Alerts generated by our RMM software are sent to our remote remediation team, which connects to troubled systems to apply the appropriate solution – and you can monitor systems and ticket statuses from anywhere.

This plan includes both unlimited Remote and On-Site Support.

Ready to find out more?

Key Services
Essential
Plus
Preferred
Hardware & Software Inventory
Performance & Preventive Maintenance Reporting
Alerting & Monitoring of Critical Subsystems
Ticket Escalation with Steps to Resolution
Patch Whitelisting Service (Testing Prior to Installation)
Multi-Vendor Antivirus Management
Webroot Antivirus License
Remote Access
Remote Help Desk
On-Site Support
Virus / Malware / Spyware Removal
Server Rebuild – Crash Recovery
Router / Firewall / Switch / Wireless Access Points (WAP)
Basic Security Audit
Vendor Management
License Management
Budgeting Assistance
Quarterly Business Review
Discounted Project Service Rates
Unlimited cloud storage with 1-year retention (appliance required)
Included Help Desk Support

What Is Managed IT Support?

Why do Business Owners need Managed IT?
Central Business Systems, Inc. has a Fully-Managed Approach to IT Services and Support. This video answers the questions: Why do Business Owners Need Managed I.T. Services? And what is Managed I.T. Service?
CBS Managed IT Workflow
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